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From Order to Delivery: The Customer Journey with Our Furniture

At Asghar Furniture, we take pride in offering our customers a convenient, customized furniture shopping journey from initial consultation to post-delivery, as we are driven by an inspiring vision of delivering top-tier home furnishing products and inspiring new homes and the people who complete these homes with remarkable service. Here in this blog, we will guide you through our interesting customer journey from order to delivery. Buckle up!

Couples are examining a bed, discussing its features and suitability for their needs.

From Order to Delivery: The Customer Journey with Our Furniture

1. Initial Consultations: Understanding Your Design Specification

Your interesting journey of customized furniture with Asghar Furniture will start with a consultation with our dedicated customer service team to discuss your needs, preferences, and the vision you have for the furniture piece you dream of incorporating in your home. Then you can give us the exact measurements that suit your needs and space. In this step, you can also provide us with some pictures of how you want your furniture to look.

2. Designing Your Dream Furniture: Crafting a Piece That Is Truly Yours

After a comprehensive consultation, we move to the step of designing the furniture piece of your liking with the exact features and specifications you provide us in the first stage of your seamless journey with us. From dimensions, material choices, finishing, and any additional features you require, we will provide you with digital sketches to help you envision how this customized furniture piece will create a unique statement and enhance your interior. In a nutshell, these digital sketches will outline exactly what you will receive.

A person creates a sketch of a living room, detailing the layout and furnishings with artistic precision

3. Order Confirmation: We Value Your Vision

Then we will be looking for your confirmation on the design we provide in the last step. We understand that you may have some notes or additional features you want to incorporate into the design. This is also a great opportunity for you to consider other options that might better suit your space. We value your input and want to ensure that the final design meets your vision perfectly. Your satisfaction is our priority, and we put all our effort into making a design that is truly yours.

4. Manufacturing and Quality: High-End Craftsmanship

Our talented craftsmen will begin manufacturing the furniture based on the approved design. They will put all their experience and skills to craft unique furniture for your home that not only provides you with functionality but also adds exotic charm to your interior. They will craft every tiny detail in your piece with ultimate care to provide you with a high-quality piece of furniture that will last long in your home.

5. Delivery and Installation: Your Satisfaction Is Our Priority

After the product is complete, our delivery team will contact you to deliver the furniture to your doorstep in a timely manner, and if you think that is the end of your journey with us, you are totally wrong. We provide professional setup and installation for your pieces to make sure that every piece is installed correctly and meets your satisfaction before finalizing the order, as your satisfaction is our number one priority. Eventually, your kind feedback is highly welcomed to help us facilitate and improve our customers’ journey. 

Furniture delivery team unwrapping a new chair.

Here are some of our customers’ Feedbacks

and what they say about us:

FAQs

Most frequent questions and answers

Yes, of course! This is where Asghar Furniture ‘s strength lies. We can tailor any piece of furniture to your liking to reflect your lifestyle and create a unique personalized statement in your interiors. 

To customize an item, we will need you to provide us with the design specifications, pictures, and measurements. Then we will design it and ask for your approval to promptly start manufacturing your piece and deliver it to your doorstep.

Our dedicated team of designers and craftsmen is working day and night to tailor your custom pieces. The whole process takes between 5 to 7 days to deliver the piece of your dreams to your doorstep.

Yes, we provide free delivery all across the UAE, except the Western Region (where a charge of 1000 AED will apply), the Eastern region, and Hatta (where a charge of 500 AED will apply). Visit our delivery section to know more.

Charges for customized pieces will vary based on how the client wishes to customize the items; it depends on materials, fabrics, dimensions, etc. For more details, contact our customer service team.

 You are always welcome in our furniture stores in Dubai – Al Ittihad Road, Abu Dhabi – Al Raha Beach, Dubai – JVC, and Ajman – New Industrial Area.

That’s a Wrap:

What makes us one of the best tailor-made furniture providers across the UAE is that we care about our customers’ likings and their vision of their own furniture pieces, sparing no effort to deliver trendy, high-end, and stylish pieces to flourish their homes. We aspire to create a new era of home furnishing, blending luxury and affordability together in a harmonious manner.

600+ Furniture Products
6500+ Furniture Variations
200+ Fabrics & Materials
Customized Furniture Designs

Bring us your own designs, and we will bring them to life for you!

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